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Product Reviews

For the product: aLatteHotte Repair

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Average Ratings:


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"REPAIR"

EDWIN LOPEZ on 6/20/2014 5:06:20 AM


Positive Product Points: QUICK TURN AROUND SERVICE

Negative Product Points: 0

Commentary: FAST SERVICE, COFFE MAKER CAME BACK LIKE NEW


"Calibration Repairs"

Luis LLuberas on 3/10/2014 10:52:46 AM


Positive Product Points: The INTELIA is easy to use and has a short recovery between brewing and frothing milk compared to my other SAECO SUPERAUTOMATICA machine.

Negative Product Points: Within a year, it needed additional calibration as coffee did not meet expectations in terms of aroma, taste and strength.

Commentary: I had bought the machine in August 2013 from aLatteHotte. I believe the price was reasonable and the service second-to-none! Rob was very responsive and responsible at providing assistance and offering to calibrate the machine. Since the calibration needed was far-above the owner's capability and within a year of ownership, I expected for aLatteHotte to incur the shipping costs.


"very happy"

Edward Cerwinsky on 12/19/2013 6:02:59 AM


Positive Product Points: It does what it is supposed to do

Negative Product Points: It would be nice if it would go into standby mode on its own

Commentary: Service was great, very good people to deal with.


"Prompt, polite and reasonable pricing"

Mary Carvell on 8/16/2013 11:14:54 AM


Positive Product Points: Prompt, polite and reasonable pricing.

Negative Product Points: none

Commentary: Ric: Yes please ship me a water tank when you have more in stock. (I'm sure you will notify me when it arrives at your location.) Thank-you for mending the existing tank. I have just approved and paid for the other repairs you quoted me for my Magic Comfort machine. BTW- I really appreciate your fast turn around time. Your representatives have all been very prompt and polite. I have had this coffee maker since 2005 and I love it! Because your charges are quite reasonable, it makes sense to keep this machine working for a few more years. Thank-you Mark J. & Mary F. Carvell PoolCo Tri-State Pool & Spa, LLC 632 E. Main St. Carbondale, IL 62901


"love this place"

steven collins on 8/13/2013 2:27:45 PM


Positive Product Points: great service

Negative Product Points: none

Commentary: very happy


"aLatteHotte are the BEST!"

Steve Metzger on 3/20/2013 10:53:34 AM


Positive Product Points: super responsive on repair, excellent work, fast ship. competitively priced on machine purchases, great selection

Negative Product Points: none

Commentary: automatic machines are really nice, and work for a long time. but when they stop working, you can absolutely count on aLatteHotte to fix it the first time, and get it back to you (quickly) & better than before.


"Super AND Friendly responsiveness !"

David Banks on 2/27/2013 9:11:59 AM


Positive Product Points: Ha! Someone answers the phone ! WHAT a concept ! They know their stuff ~ They give you options ~ They document their word ~ AND they are Super Fast ~

Negative Product Points: What ?

Commentary: What more can I say other that above ? I highly recommend this company for ALL Coffee needs and/or wants !


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aLatteHotte 800-961-9416
aLatteHotte
| 17107 South Figueroa Street | Gardena, CA 90248
800-961-9416 Monday-Sunday 6AM to 8PM Pacific Standard Time
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