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Product Reviews

For the product: aLatteHotte Repair

Write your own review | Return to product details >>

Average Ratings:

Rate this product: 1 2 3 4 5 6 7 8 9 10 

"Amazing Service!"

TechPort on 7/27/2017 9:17:25 AM

Commentary: Fast, professional service for my company's beloved Vienna Superautomatica! Perfect!

"Amazing Saeco Repair Center and More"

Brigette Carlson on 5/22/2015 12:27:37 PM

Positive Product Points: Excellent Prompt Customer Service! Pricing for Repairs is Unbeatable Service is Beyond Exceptional! Turnaround time is Excellent!

Negative Product Points: None

Commentary: My Saeco Magic Comfort Plus machine was having issues. I sent it to Rob and Ric and they promptly repaired, cleaned and gave my machine some much needed maintenance. Just received it back and it looks and performs as if it was brand new. Thank you so much for getting it shipped out before the weekend. I love you guys!!

"great service"

Wendi H on 2/2/2015 9:40:07 AM

Positive Product Points: friendly, fast service reasonable pricing

Commentary: If you are a real coffee lover like myself, go in person if you can, a delight to see ! Rob was friendly , could tell he knows his way in and out of these machines - and delighted that he shared what he knew about my model. Definitely recommend!

"Repair of Saco"

robert Zinn on 11/17/2014 11:58:52 AM

Positive Product Points: easy, adjustable, easy to clean, and makes wonderful coffee

Commentary: I 1st want to congratulate you on a wonderful website. My 2nd comment is Rob you're the best.


EDWIN LOPEZ on 6/20/2014 5:06:20 AM

Positive Product Points: QUICK TURN AROUND SERVICE

Negative Product Points: 0


"Calibration Repairs"

Luis LLuberas on 3/10/2014 10:52:46 AM

Positive Product Points: The INTELIA is easy to use and has a short recovery between brewing and frothing milk compared to my other SAECO SUPERAUTOMATICA machine.

Negative Product Points: Within a year, it needed additional calibration as coffee did not meet expectations in terms of aroma, taste and strength.

Commentary: I had bought the machine in August 2013 from aLatteHotte. I believe the price was reasonable and the service second-to-none! Rob was very responsive and responsible at providing assistance and offering to calibrate the machine. Since the calibration needed was far-above the owner's capability and within a year of ownership, I expected for aLatteHotte to incur the shipping costs.

"very happy"

Edward Cerwinsky on 12/19/2013 6:02:59 AM

Positive Product Points: It does what it is supposed to do

Negative Product Points: It would be nice if it would go into standby mode on its own

Commentary: Service was great, very good people to deal with.

"Prompt, polite and reasonable pricing"

Mary Carvell on 8/16/2013 11:14:54 AM

Positive Product Points: Prompt, polite and reasonable pricing.

Negative Product Points: none

Commentary: Ric: Yes please ship me a water tank when you have more in stock. (I'm sure you will notify me when it arrives at your location.) Thank-you for mending the existing tank. I have just approved and paid for the other repairs you quoted me for my Magic Comfort machine. BTW- I really appreciate your fast turn around time. Your representatives have all been very prompt and polite. I have had this coffee maker since 2005 and I love it! Because your charges are quite reasonable, it makes sense to keep this machine working for a few more years. Thank-you Mark J. & Mary F. Carvell PoolCo Tri-State Pool & Spa, LLC 632 E. Main St. Carbondale, IL 62901

"love this place"

steven collins on 8/13/2013 2:27:45 PM

Positive Product Points: great service

Negative Product Points: none

Commentary: very happy

"aLatteHotte are the BEST!"

Steve Metzger on 3/20/2013 10:53:34 AM

Positive Product Points: super responsive on repair, excellent work, fast ship. competitively priced on machine purchases, great selection

Negative Product Points: none

Commentary: automatic machines are really nice, and work for a long time. but when they stop working, you can absolutely count on aLatteHotte to fix it the first time, and get it back to you (quickly) & better than before.

"Super AND Friendly responsiveness !"

David Banks on 2/27/2013 9:11:59 AM

Positive Product Points: Ha! Someone answers the phone ! WHAT a concept ! They know their stuff ~ They give you options ~ They document their word ~ AND they are Super Fast ~

Negative Product Points: What ?

Commentary: What more can I say other that above ? I highly recommend this company for ALL Coffee needs and/or wants !





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| 17107 South Figueroa Street | Gardena, CA 90248
800-961-9416 Monday-Sunday 8AM to 5PM Pacific Standard Time
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